Privacy Policy
Effective Date: October 3, 2025
Platform Name: LimbeConnect Website: www.limbecity.com
Company: Bekny Partners & Facilitators Plc
Registration Number: TPPRR/RC/LBE/2021/B/025
Address: New Town, Limbe, South West Region, Cameroon
Contact: +237-696-327-157 | info@limbecity.com
1. Introduction
LimbeConnect is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy applies to all users of www.limbecity.com, including buyers, sellers, verified members, and subscribers.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, location, and profile details
KYC Data (for Verified Sellers): Government-issued ID only (e.g., national ID card, passport, or driver’s license)
Subscription Data: Membership tier, payment status, billing history, and renewal preferences
Usage Data: Pages visited, listings viewed, search history, and interaction logs
Device Information: IP address, browser type, operating system, and device identifiers
Content You Share: Listings, messages, reviews, and uploaded media
3. How We Use Your Information
We use your data to:
Operate and improve the platform
Verify seller identities and prevent fraud
Manage membership subscriptions and billing
Facilitate secure transactions and user interactions
Personalize your experience and show relevant listings
Communicate updates, offers, and support
Comply with legal and regulatory obligations
4. KYC & Verified Seller Policy
To promote trust and safety, LimbeConnect requires ID verification for sellers who wish to receive a Verified Seller Badge. This process includes:
Uploading a valid government-issued ID
Manual or automated review by our moderation team
KYC data is securely stored and used solely for verification, fraud prevention, and legal compliance. It is never shared publicly or sold to third parties.
5. Membership Subscription
LimbeConnect offers optional membership subscriptions that unlock premium features such as:
Priority listing placement
Increased visibility in search results
Access to advanced seller tools
Exclusive promotional opportunities
Subscription Terms:
Payment information is securely processed via trusted third-party providers
Subscriptions may auto-renew unless canceled before the renewal date
You may cancel or modify your subscription at any time via your account settings
Refunds are subject to our Terms and Conditions and applicable local laws
We collect and store billing data only for the purpose of managing your subscription and complying with financial regulations.
6. Cookie Policy
LimbeConnect uses cookies and similar technologies to enhance your experience. Cookies help us:
Remember your preferences
Keep you logged in
Analyze traffic and usage patterns
Deliver relevant ads and listings
You can manage or disable cookies through your browser settings. However, disabling cookies may affect platform functionality.
Types of cookies we use:
Essential Cookies: Required for core functionality
Performance Cookies: Help us understand how users interact with the site
Advertising Cookies: Show relevant ads based on your activity
Functionality Cookies: Remember your settings and preferences
7. Data Sharing & Disclosure
We do not sell your personal data. We may share information with:
Trusted service providers (hosting, analytics, payment processors)
Legal authorities when required by law
Other users, only when you choose to make content public
8. Your Rights
You have the right to:
Access, update, or delete your personal data
Request a copy of your ID verification record
Manage your subscription preferences
Opt out of marketing communications
Request account deletion or data export
To exercise these rights, contact info@limbecity.com
9. Data Security
We use industry-standard encryption, access controls, and secure storage to protect your data. Verified seller documents and billing information are stored separately with restricted access.
10. Children’s Privacy
LimbeConnect is not intended for users under 13. We do not knowingly collect personal data from children without parental consent.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.
12. Contact Us
For privacy-related questions or requests, contact:
Bekny Partners & Facilitators Plc
New Town, Limbe, South West Region, Cameroon
TPPRR/RC/LBE/2021/B/025 📞 +237-696-327-157
📧 support@limbecity.com 🌐 www.limbecity.com